# My car broke down. What should I do?

First get safe: pull as far off the road as you can, turn on the hazard lights and, on a highway, stay buckled in or stand well away from traffic. Then call your roadside assistance (often included with insurance, a credit card or the car warranty) or a local towing service. Before the truck arrives, decide where the car should go: a repair shop that can take it, not just the nearest lot, so you are not towed twice.

## Key facts

- Hazard lights and staying away from traffic lanes are the first priority.
- Many insurance policies, auto clubs and new-car warranties include roadside assistance; check before paying for a tow.
- AppointAuto lists towing services and repair shops by city, with phone numbers.

## Questions to ask the towing company

- What is the hook-up fee and the price per mile?
- How long until you arrive?
- Can you take the car to the shop I choose?
- Do you accept my roadside assistance or insurance?

Only a flat tire? See [what to do with a flat](https://appointauto.com/guides/flat-tire-what-to-do/).

## Next step

[Towing services and repair shops by city](https://appointauto.com/us/) · [Choosing a repair shop](https://appointauto.com/answers/how-to-find-a-trustworthy-mechanic/)

Official sources: [nhtsa.gov](https://www.nhtsa.gov/).

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Source: https://appointauto.com/answers/car-broke-down-what-to-do/ · Last updated 2026-10-26. Station details are compiled from public listings and can change; call the shop to confirm hours and prices before you go.